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Lost Property Department

Opening hours:

Monday to Friday (excluding Public Holidays) 08.45hrs to 17.00hrs.
Saturday and Sundays - Closed


Lost Property Office,
Dublin Bus, 
Earl Place,
Dublin 1

Thousands of items of lost property are left on our buses each year, so if you have lost property on one of our buses you are not alone. When an item has been lost on one of our buses, please email [email protected] or ring 01 703 1321.

Please state the following information in your email;

  • Name, contact number and email address
  • Detailed description of the item that has been lost
  • Date item was lost
  • What bus number you were travelling on
  • What direction you were travelling
  • What bus stop you got on
  • What stop you got off at
  • What time did you board and alight from the bus

Any item found on our buses will be delivered to our Lost Property department within two working days between 14.30hrs until 17.00hrs.

A fee of €2.00 applies to each item you claim, when collecting your lost property it may be necessary to show some sort of ID, especially if it is a high value item like a wallet, purse, mobile phone, laptop etc. 

As per contract with the NTA all customer data is retained for a minimum of 2 years.