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Accessibility Statement

Accessibility Statement 

Dublin Bus is committed to making its website accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020. 
This accessibility statement applies to

Compliance Status 

This website is partially compliant with Web Content Accessibility Guidelines 2.1 Level AA. 

Dublin Bus is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are currently working with IA Labs and NCBI to ensure we meet accessibility standards. We are continually improving the user experience for everyone and adhering to the required accessibility standards. 

The Web Content Accessibility Guidelines (WCAG 2.1) defines requirements for designers and developers to improve accessibility for people with disabilities. 

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Accessibility Features of this Website

Skip to content link – is functional on all webpages to allow keyboard users to bypass repeated sections like navigation panes.

Non-accessible Content 

Keyboard/Screen reader navigation is not yet accessible on parts of the website. 

Images – we are currently working through images to add contextual alternative text.

Videos – we are working on adding closed captions and text transcripts to all videos.

Tables – we are working to create correctly labelled and accessible tables.

Link text – we are working to remove “click here”, “read more” and any other link labels that do not give context. We will use a unique link name when possible or an ARIA label. 

Correctly structured content with good heading usage – we are creating logical heading structures on our pages.

Cross operating system compatibility and mobile navigation – has not yet been implemented in every section. We are currently updating CSS for desktop and mobile. 

Document accessibility – we are currently working through documents to implement accessibility. If you require an accessible document, please contact us using the email address at the end of this statement. 

Preparation of this Accessibility Statement 

The Statement was prepared by IA Labs where IA Labs performed a blend of manual and automated accessibility tests using multiple platforms Windows (JAWS, NVDA), Mac (VoiceOver), iOS (VoiceOver) and Android (TalkBack) and their native accessibility tools. A detailed issue log was created to measure against WCAG 2.1 standards. These issues were presented to the development team who are amending these issues and bringing the website in to WCAG 2.1 AA compliance. 

This statement was created by IA Labs in May 2023. 

The statement was last reviewed in May 2023. 


Feedback and Contact Information 

If you find any problems not listed on this page, contact [email protected]

Enforcement Procedure 

If you are not happy with our response or if you want to raise an accessibility issue that is not related to this website, you can make a complaint via [email protected]  

WCAG 2.1 Accessibility Auditing Service 

If you would like your website, application or digital documents reviewed and tested against the WCAG 2.1 standards, please contact the IA Labs team at [email protected]