News Centre
We wait, so you won’t be late.
25 May 2023
Have you ever found yourself on a Dublin Bus waiting at a bus stop?
To provide our customers with a reliable and consistent service, each bus has a scheduled departure time from every bus stop. Occasionally, due to traffic conditions, a bus may arrive early at a bus stop and must wait until its planned departure time before it can leave. This may result in a brief wait of up to two-minutes at the bus stop.
Please be patient and respect our drivers who aim to deliver a first-class customer service. Our goal is to be on-time, every time, stop by stop for all our customers.
Thank you for your patience and understanding
Customers can also get updates on Facebook, follow us on Twitter @dublinbusnews or call our customer service line on (01) 8734222, lines open from 07:00 - 19:00hrs Monday to Friday and 08:00 – 18:00hrs Saturday, Sunday and public holidays.