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IBBG Customer Satisfaction Survey 2025

22 April 2025

Dublin Bus is in a group of 16 world cities who are carrying out a survey of how passengers rate their bus service. The cities in the group are Barcelona, Berlin, Brussels, Dublin, Istanbul, Kuala Lumpur, Lisbon, London, Montréal, New York, Ottawa, Paris, Seattle, Singapore, Vancouver and Washington D.C. 

Take part in the survey (English)

Take part in the survey (Irish)

Customers can also get updates on Facebook, follow us on Twitter @dublinbusnews or call our customer service line on 0818 294015, lines open from 07:00 - 19:00hrs Monday to Friday, 08:00 – 18:00hrs Saturday and 10:00 - 18:00hrs Sunday and public holidays.