Human Resources Service Manager

Published on Tuesday, January 24, 2023

Dublin Bus is the largest Public Transport provider in Ireland, our purpose is to deliver high quality public transport services which meet the needs of people, support the economic growth of our city and also meet our social and environmental aspirations which are representative of a progressive European capital city. Dublin Bus is a provider of sustainable mobility solutions. We are committed to the reduction of emissions, congestion and energy usage. 

Through our work to promote faster, greener public transport we are also committed to making Dublin a more liveable city.  Dublin Bus is committed to supporting the future development of Dublin in a way that prioritises smart, sustainable mobility solutions. We want to keep our communities connected and clean and ensure that, even as it continues to grow and develop at pace, Dublin will be one of the most liveable cities in the world. 

Human Resources Service Manager 
Reporting directly to the Head of Human Resources and Development, the successful candidate will promote positive and productive employee relations between Dublin Bus and its employees and employee representatives, manage employee /industrial relations activities and develop and implement positive policies and procedures which foster positive employee relations.  

The following competencies and requirements are associated with the role: 

  • The position is a senior member of the Human Resource Team and is expected to deputise for the Head of Human Resources and Development.
  • The ideal candidate should be able to demonstrate an understanding of the Human Resource function and have experience in a multi-union environment 
  • A skilled negotiator, with strong influencing capabilities and relevant experience in dispute resolution techniques and negotiation 
  • Understands Human Resources role in supporting overall Dublin Bus objectives across the organisation.
  • Good knowledge of general business, social and political environment in which business operates• Strong inter-personal skills with ability to influence and collaborate at all levels.
  • Ability to meet deadlines and work under pressure
  • A third level or post-graduate qualification is desired, with continuous professional development evidenced in ongoing knowledge building in employment law and best practice.

Attractive salary and terms and conditions of employment

Candidates interested in any of these roles should email their career details with a cover letter, in strict confidence to

To request further information on this role, email 

Shortlisting will apply

Closing date Sunday 5 February 2023

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