Customer Comment Form

To make a complaint, give feedback or if you have a query on Dublin Bus services please complete our customer comment form.
Customer Comment Form
* Indicates mandatory fields
What are you contacting us about?*
Your details
First name*    
Last name*    
Confirm email address*      
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File Uploads (Max uploads - 5. Max file size per upload - 2mb.)          

Before you submit the form, please note the following about your information:

  • It will only be used for the purposes of communicating with you regarding your complaint or query
  • As part of our contract with the National Transport Authority (NTA), this information must be kept for a minimum of two years
  • It may be shared with the NTA as part of an audit of our customer services and within the CIÉ Group of companies
  • It will not be subject to any international transfers.Your contact details may be shared with our external service delivery auditors, Anataris, as part of our ISO ISO 9001:2015 Quality Standards
  • You have a number of rights under Data Protection Law. Please see our Data Protection Policy for more information
  • If you have any queries regarding Data Protection, please email
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