Passengers with Guide Dogs, Assistance Dogs or Therapy Dogs

Published on Wednesday, October 09, 2019

Reviewed October 2020.

The Guide, Assistance or Therapy dog must wear its harness or jacket so that the driver knows it is a Guide, Assistance or Therapy dog.

The dog must be trained by a recognised organisation as a Guide dog, Assistance dog or Therapy dog. The training must include traveling on public transport.

There is no limit to the number of Guide, Assistance or Therapy dogs the bus driver can allow on a bus, as long as there is space.  

The Guide, Assistance or Therapy dog is the responsibility of its owner and must be kept under control, whether it is in a harness, leash or carrier.

The dog must not block the aisle or travel on a seat. 

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