Advice for Customers on Refunds due to Industrial Action

Published on Saturday, September 10, 2016

Dublin Bus will issue customers with annual and monthly bus tickets on Leap Cards with a refund for each day lost due to the industrial action. 

For each day industrial action took place customers will be refunded €5.50 and for each day that services ended at 21:00 customers will be refunded  €2.30.

Customers who have an annual or monthly Irish Rail point to point ticket with feeder service will be refunded a total of €15.00.

Customers can collect their refund at our Head Office on 59, Upper O’Connell Street. Refunds should be claimed once the dispute is resolved.

Customers who purchased tickets for Dublin Bus Sightseeing Tours and Airlink can contact +353 1 844 4265 or email to receive a refund or to reschedule a tour. 

Customers can also get updates on Facebook, follow us on Twitter @dublinbusnews or call our customer service line on (01) 8734222, lines open from 08:30 - 18:00hrs  (Monday to Saturday excluding bank holidays). 

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